Family Owned Since 1968
Quality auto repairs backed by decades of experience
360-687-2811
Family Owned Since 1968
Quality auto repairs backed by decades of experience
360-687-2811
FAQ's
Your insurance company may likely recommend a repair shop. Do I have to use their recommendation?
NO. You don't have to use the shop that the insurance company recommended. The choice is yours — by law. Most insurance companies have repair contracts with body shops in your area. Choosing the insurance company’s repair shop has benefits for the insurance company, not the customer.
Will I get a quality repair if I do not use the insurance recommended shop?
YES. If you have chosen your own repair shop, claims representatives will frequently try to sway you away from your decision, telling you that your shop isn't on their list, thus they won't be able to handle your claim efficiently. They may explain that it will take up to a week before an adjuster will be available to write an estimate on your car. They could go further by stating that their company will not warranty the repairs if you don't have your car repaired at their shop. Do not be intimidated by this. Any reputable auto body repair shop provides a lifetime warranty, regardless who is paying the bill. Stan's is well versed in handling your claim and the repairs efficiently. Also, our shop estimators are familiar with your insurance company’s claims process and know the local adjusters, making it easy to complete the estimate process and repairs quickly.
Again, the choice is yours.
Do you have hidden contracts with insurance companies?
NO. We work for you. We are happy to handle the entire claim process, in fact the majority of our work is insurance work...however, you are OUR customer, and you are OUR priority.
How long will my repair take?
Most repairs are done in about a week, ultimately it depends on the extent of the damage. We will give you a realistic timeline upfront, and will communicate if there is a change needed in your repair timeline.
